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Master the Art of Good Customer Service with These 3 Tips!

Master the Art of Good Customer Service with These 3 Tips!
Customer service is a dying art. It’s mind-boggling to think about from a business perspective because the Internet has given consumers more choice when it comes to choosing a service provider. In fact, more lawyers work from a virtual office than ever before; consumers can even get basic medical advice through the use of their…
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Warning! These 5 Customer Care Mistakes Will Destroy Your Business!

Warning! These 5 Customer Care Mistakes Will Destroy Your Business!
While many business owners want to make a difference, there is no business if there are no clients. Your customer care program will make or break your business. Here are 5 customer care mistakes that will destroy your business (and how you can correct them). Mistake #1 – Unresponsive to Concerns of Your Clients One…
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How to Improve Accounts Receivable Turnover in Your Business!

How to Improve Accounts Receivable Turnover in Your Business!
Accounts receivable turnover is a phrase that means the number of times each year that a business collects on past due accounts receivable. Measured as a ratio, the purpose of accounts receivable turnover is to determine if your business has an efficient credit policy and if your business is successfully collecting. Determining the Accounts Receivable…
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