A virtual receptionist is someone who answers your incoming calls from a remote location. Technology has made it easier than ever for businesses to get the front desk help that they need without increasing the overhead that comes with hiring someone who will work from their location. So, just what are the main benefits of hiring a virtual receptionist?
It’s Cost-efficient for Your Business
On average, a full-time receptionist with experience makes around $12.00 an hour. That’s before you add on benefits. So, if you hire a receptionist to work from your office for 40 hours each week, you’re paying them $480.00 each week before taxes. Per month, that’s $1,920; per year, that works out to $23,040. Again, that’s before taxes and also doesn’t include any benefits. It also doesn’t account for any overhead that you’ll pay as a business owner for equipment, training, sick days, and utilities.
A virtual receptionist can save you several hundred dollars each month. You also don’t pay any overhead, taxes, insurance, sick leave, or vacation since the virtual receptionist works from their own location. You get the same dedicated support at a fraction of the price.
A Virtual Receptionist Saves You Precious Time
A virtual receptionist saves you time by taking incoming calls on your behalf. They can screen calls, take messages, or transfer calls to you. Clients ARM provides virtual receptionist services that also include client or patient intake and customer care. We provide your clients and potential clients with the time, attention, and answers they need so that you can focus on solving their problems.
Your Business Looks More Professional
A virtual receptionist can make your business look more professional. A virtual receptionist provides a more professional experience for your clients by eliminating background noise and fully focusing on the needs of the caller. You may not have the time to answer every call, but your virtual receptionist does. Even if you’re a one person business, you present a more professional image to your callers when you use a virtual receptionist.
Less Training Required
Although there is information that your virtual receptionist will need to know about your business to better answer your calls, they need less training than inexperienced receptionists. Clients ARM has more than 30 years of experience. We combine old fashioned customer service principles with technology to give you a seamless experience. Our goal is to present your business in a positive, professional light by giving your callers the experience they deserve.
U.S. Based Virtual Receptionist Services
Clients ARM is a U.S. based company that provides virtual receptionist care for business of any size. We make the process easy on you and your clients. Your clients continue to call a number that they already associate with your business. Those calls are automatically routed to your virtual receptionist. In addition to making it easy to get started, Clients ARM costs around 40% less than hiring an in-house receptionist. If you’re interested in learning more about how a virtual receptionist can help your business, schedule your free consultation!