How to Find a Collection Agency
Finding a collection agency that can get the job done and meet your individual needs as a business can be a lot of work. So, in this post Clients A.R.M. is going to tell you how to find and choose the right collection agency.
Finding Collection Agencies on the Internet
Finding collection agencies is easier thanks to the Internet. It doesn’t take more than a quick Internet search using your favorite search engine. You can use some basic terminology to conduct your search such as “find a collection agency” in order to get a result. You can also look up specific ones that you’ve heard of or that you’re interested in learning more about. You don’t even need to know their web address. For instance, if you hadn’t found us here, you could just look up “Clients A.R.M.” in order to find us online. Then, you could look at our FAQ page, our Services page, or even check out all of the different informative posts that we’ve put together to educate you about the entire gamut of accounts receivable management.
So, why would you want to look at all of those areas? Because it helps you get to know the collection agency and determine if they offer the collection services that you want and need. It also helps you get to know the company’s philosophy. After all, this company will represent you.
Checking Out References
When you want to find a collection agency, it’s vital that you check the references of the agency that you may want to use. Recently, JP Morgan Chase was slapped with a $100 million verdict against them because of the abusive way their collection agents dealt with debtors. The very life of your business is on the line. If the collection agency doesn’t adhere to the Federal Debt Collections Practices Act, you can land in some very hot water. So, it’s important that you ask for references and not just rely on testimonials.
You can also go one step further and check with the FTC, Attorney General in your state or in states where you offer your services, the BBB, and with consumer protection agencies to find out if any complaints have been filed against the collection agency. If you find complaints, it’s important that you determine if they have any merit.
As you do your research to find a collection agency, eliminate the risk of potential legal problems by choosing an agency that understands the FDCPA and treats people like people. This is important for two reasons. First, abusive techniques and threats are illegal according to the FDCPA. Second, people who are delinquent aren’t necessarily bad people. They could just be going through a difficult time. A little bit of compassion goes a long way when you’re collecting money and solidifying a relationship.
Clients A.R.M. uses old fashioned customer service principles and combines it with innovative software and ideas in order to help our clients collect the money that they’re owed. We can even help your clients pay you in full before they even become delinquent. Interested in learning more? Send us a message. We’d love the opportunity to give you a free process review with no obligation. You can see just how you can reduce delinquent accounts and just how stress free your collections process can be. We’re licensed in multiple states and perform both first and third party collections. Ready to get started? Our knowledgeable, experienced, and caring account managers are eager to hear from you. You don’t have to look any further – you’ve found the premier collection agency!