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How Attorneys A.R.M. Can Help

Attorney's A.R.M. helps law professionals save time and money and avoid endless administrative hassles. We take old-fashioned customer service and 32+ years of experience to provide specialized back office management for law firms that you will not find with an average Billing and Collection company. With our state of the art remote law firm services, we provide a seamless working experience for lawyers seeking to streamline their back office operations. With the help of our company, here’s what you can expect.

  • Maximize your time to practice law by reducing unnecessary interruptions and the hassle of business management.
  • Improve customer service by offering a live person to address intake and questions from new and prospective clients.
  • Support your brand by streamlining client satisfaction throughout the process – from the first call to the last invoice.
  • Reduce costs overall for providing administrative services by paying only for the services you need and avoiding employee turnover.

If you are interested in reducing your overhead and leaving the tedious administrative tasks to our team of experts, contact us for a consultation: (206) 596-3000.

How It Works

Attorney's A.R.M. LLC offers Client Account Management and Back Office Law Firm Services you wish you always had - fast, reliable, and out of your way. We connect to your Desktop Cloud server, VPN or Remote Business software for a secure, cost effective way to help you manage your Law Firm Back Office Services. Our services include: Client Intake, Billing, Evergreen Collections, IOLTA Trust Accounting, Law Firm Consulting Processes and much more. Call (206) 596-3000 for your free Law Firm Process review and to learn how your law firm can begin outsourcing legal back office services call us today!

You can count on Attorney’s A.R.M. to provide:

  • Above-and-beyond customer service that will wow your firm and your clients.
  • Excellent communication and support across the board.
  • Customized solutions that fit your firm, your staff, and your needs.
  • An understanding of your area of law and genuine care for your success.
  • Independent staff to maximize your time to practice law and serve your clients.

Call (206) 596-3000 for your free law firm process review and to learn how you can begin outsourcing legal back-office services today.

Visit our sister company, Back Office Legal, for comprehensive, full service support for law firms!

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What We Do

Law Firm Intake Services

We can help your law firm generate the leads you need, set appointments, and close those appointments to generate the attorneys necessary to keep your law firm's revenue healthy. Attorney's ARM has more than 30 years of experience working with law firms and their clients. We know how to talk to potential clients when they call, we have compassion as they face their legal matter, and we can direct them to the proper person in your office to set an appointment for an initial consultation. We know how to close the lead once they have met with you so they retain your services. Attorney's ARM is professional, knowledgeable, and highly capable of creating the leads and new clients that your firm needs to create a positive revenue stream.

Law Firm Coaching

Attorney's ARM has more than 30 years of experience coaching law firms into creating positive revenue streams, building great client relationships, and practicing successful management in order to build the best business possible. Everyone who has run a law firm knows about the challenges that arise. As managing partner, you need the ability to create a process with your internal clients (your attorneys and paralegals) and your external clients (those you represent) and having strong relationships with all of them. If you are a sole practitioner, you have to play all of those roles while still practicing law.

Attorney's ARM can build a process that you can either manage on your own or manage through our back-office services. We can help you review your processes, write policies and procedures, train your internal staff, and make your law firm run like a well-oiled machine. That way, your firm can once again be a place where you do what you went to school to do: practice law.

Law Firm Trust Accounting

As the owner of a law firm, you are responsible for everything that goes on. If you have someone who does not understand your trust accounting, you can face bar complaints, sanctions from the bar, and other consequences for your law firm. Attorney's ARM has many years of experience with trust accounting for law firms. We are experienced with reconciling from the bank to accounting programs. Our team understands how to look at client ledgers, deposits, and anything else in a trust account to ensure that the records are correct.

Law Firm Billing & Evergreen Collections

Attorney's ARM has worked for law firms all over the country for decades. We have created a process that works in every legal practice area to help with the most important part of a firm's revenue stream: billing and evergreen collections. Our team understands how to work with each attorney to make their budget. We can help them learn how to talk with their clients to collect their money when necessary. Attorney's ARM will then follow up to collect the revenue.

Attorney's ARM can do your billing either once or twice a month depending on your preference, and your clients will understand why they are paying deposits. In addition, Attorney's ARM will write all policies and procedures -- all for a nominal cost compared to paying an employee. We are professionally driven, compassionate, and knowledgeable.

What People Say About Us

  • Brian Walters
  • Christopher Dean
  • Matt Tyson
  • Sands McKinley
  • Firm Administrator
  • CEO, McKinley Irvin
  • Susan & Meagan are a fantastic duo that provides the best quality work on behalf of my firm that I could imagine. I can't recommend them enough.
  • I am the Firm Administrator for a firm that currently uses Attorney's A.R.M. for all of our Accounts Receivable needs. They provide exceptional service at a fraction of what it would cost to hire an in-house AR Manager. Accounts Receivable, collections, etc. can be difficult to navigate.
  • I am a solo Houston family and criminal defense attorney who hired Susan to help with my firm’s account management; including intake, client screening, retaining, financing for my clients, advance fee deposit collections, billing, and trust accounting. Before meeting Susan, these areas of my firm were taking up too much of my time as a solo attorney. Sadly, I would often only run billing once I needed to pay bills. I never knew how much revenue I had at any time and my clients were frustrated by the lack of consistent billing. I was frustrated by the lack of potential clients calling my office and the overwhelming task of running a law firm by myself. Something needed to change or my firm would never grow. I didn't know it at the time, but what my firm was missing was Susan Manns.
  • Susan Manns worked for my law firm for many years. During that time, Susan was exceptionally skilled in her engagement with both the firm’s clients and prospective clients. Her management of our evergreen trust program and AR, along with her work in our client intake department were highly effective and valuable. If my firm needed to contract for support in these areas in the future, Susan would be the first person we would call.

How Attorneys A.R.M. Can Help

Attorney's A.R.M. helps professionals in the legal, corporate, and medical industries save time, money, and avoid endless AR hassles.